Viva was arranged for us by a friend living in Bangkok, so we had no contact with her previous to our encounter on our guided trip. She met us at our hotel as arranged and took us on a whirlwind tour of the best experiences in Bangkok . We only had one day to see the city, and Viva guided us around the Grand palace with excellent knowledge of its history, current day and the stories behind the murals. Viva took us to a lovely restaurant hidden away by the river, on a cruise down the canal, through the markets and to the Reclining Buddha temple with background information about each. As well as Viva’s knowledge of the city sights she looked after us when travelling in taxis and tuk tuks making sure we got a good price. At the end of our day she took us back to our hotel also. Viva was friendly, knowledgeable, enthusiastic and spoke good English-we would highly recommend her to others.